ONLINE RETURN POLICY
Effective as of: March 20, 2024
1. RETURNS & EXCHANGES. For online items, returns and exchanges are accepted
within 7 days of the delivery date. To initiate a return or exchange, please contact us at
team@globalgnet.net to obtain a return authorization. Be sure to include the item's order number and
your reason for the return or exchange. Returns or exchanges that are shipped without authorization
may not be accepted. Please allow up to 10 business days for your refund to be processed once we
receive your return or exchange.
2. RETURN SHIPPING. Return authorization for items shipped in error, or items being
returned/exchanged because they are defective or damaged, will include a pre-paid shipping label.
Return shipping on items that are being returned/exchanged for other reasons will be paid for by the
customer.
3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items,
Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve
the right to refuse any return/exchange, at management's discretion, if the item being
returned/exchanged does not meet the criteria set forth within this policy.
4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be
"open box" but must be unused, undamaged, and complete with all original packaging.
5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus
shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store
credit may be issued at our discretion.
If you have any questions about this return policy, please contact us at team@globalgnet.net